FAQ
Frequently Asked Questions
Membership
When will I receive access to course materials?
Right away! Content is available immediately upon signup. Quarterly materials are provided every 90 days. Bonuses and live events are added and made available regularly.
Can I upgrade to my membership?
Yes! If you'd like to upgrade your membership to Mastermind, please contact us at [email protected] for more information.
If I upgrade my existing membership, will my current membership be credited?
Yes! When you contact us at [email protected] to request an upgrade, be sure to note that you are an existing member!
Can I cancel my membership?
Generally, no. Those with Quarterly memberships (which we began phasing out in late 2019) can cancel at any time prior to their next quarterly renewal. Members who purchased the full curriculum and have consumed a material amount of content cannot cancel absent special circumstances (addressed on a case-by-case basis), in which case a proportionate refund may be provided.
If you have questions, just email us at [email protected].
Why are ClinChecks and Mastermind memberships offered on a limited basis and subject to availability?
Ryan personally performs the included ClinCheck modifications. He also personally conducts the Mastermind sessions and remains deeply engaged with Mastermind members, which is intentionally limited to a small number to ensure a direct, dynamic, and personal learning experience.
What happens after the first year?
We're glad you asked! It's awesome!
As you approach the 1 year anniversary of your membership, you will be provided with an opportunity to remain in our community with a low-cost Alumni Membership! You will enjoy continued access to all existing, updated, and new curriculum and will remain a member of our online members-only Facebook community!
Billing
How will I be billed?
Quarterly memberships are billed quarterly over the course of one year.
Full curriculum ("annual") memberships are billed at one time (unless an upgrade, in which case your original quarterly membership will be credited toward the cost of the upgrade to the annual membership).
Mastermind memberships require a deposit, followed by additional payments.
What forms of payment are acceptable?
Molis Coaching coordinates all payments through Stripe. If you are having an issue with your payment method, please contact us at [email protected].
ClinCheck Support
How many ClinCheck® modifications will I receive with my subscription?
Each Molis Coaching ClinCheck subscriber receives two ClinCheck modifications during each month of membership. These modifications may be submitted via the course page at anytime.
Additional Aligners for a submitted case are not included. Submission of additional aligners will apply to the monthly case count.
If I don't use both of my ClinCheck modifications in one month, can I carry the unused modification over to the next month?
ClinCheck modifications do not roll over to the next month. Additional ClinCheck modifications may be purchased separately in the event that you desire more than two modifications (subject to availability).
If I am a Molis Coaching Essentials member, am I able to purchase individual ClinCheck modifications without upgrading to a ClinCheck package?
Not at this time. We presently do not allow members who do not have a ClinCheck support package to purchase individual/one-off ClinChecks. This is due to technical requirements and workflow management associated with ClinCheck support.
How else can I get ClinCheck help?
We encourage members to benefit from the ClinCheck learning included in the core curriculum and to also share questions and seek support in the members-only Facebook community!
However, please note that each doctor remains solely responsible for their own ClinChecks, corresponding patient treatment planning, and all applicable HIPAA, confidentiality, and patient treatment obligations.
Posting a ClinCheck-related question in the Molis Coaching community does not guarantee a response from any doctor, including but not limited to Ryan, and any such responses should be used solely for informational and educational purposes. The treating doctor remains responsible for their patient’s treatment at all times.
Mastermind
What is the total cost of the Molis Coaching Mastermind program?
The total cost of the Molis Coaching Mastermind is kept current at https://www.moliscoaching.com/mastermind-package.
A deposit is required to secure your spot for an upcoming date.
What is included in the Mastermind program?
Full Program Content - Molis Coaching Mastermind participants will receive an all-access pass to the entire Molis Coaching program, including:
- All core course materials and bonus content;
- Monthly ClinCheck® modifications;
- Personal access to Ryan via phone and email; and
- Access to the exclusive Mastermind Facebook community.
2 Day Intensive at the Four Seasons Orlando at Walt Disney World - Each Mastermind session will involve two full days of intensive training led by Ryan and his team.
- Airport transfers and hotel room at the Four Seasons are included.
- Meals, beverages, and course materials will be provided during sessions.
- Participants will be invited to social events at Ryan’s home in Disney’s Golden Oak Community (adjacent to the Four Seasons).
- NOTE: Participants are responsible for purchasing their own airfare.
A complete itinerary of the Mastermind session will be provided to participants in the weeks prior to the event.
Why is a deposit required to sign up?
Molis Coaching Mastermind events are limited to only a very select number of Molis Coaching members each year. We require a deposit to secure your participation and to prepare for your arrival.
When will my balance be billed?
Any remaining balance owed towards Mastermind participation will be billed 60 days prior to the event.
Is my Mastermind deposit refundable?
Deposits may be transferred to another date (subject to availability) with certain restrictions, but are otherwise non-refundable.
Can I change my Mastermind participation dates?
Yes, subject to availability of later Mastermind dates, and only if more than 60 days before your scheduled Mastermind date, as a one-time courtesy we will accommodate a transfer of your deposit to another available Mastermind date.
What if I have to cancel my attendance of my scheduled Mastermind date?
We understand that life happens. And we want to be flexible if the unexpected prevents you from attending your scheduled Mastermind session. Because Mastermind sessions are extremely limited, we will retain your deposit and full payment and apply it to a future Mastermind date.
The Molis Coaching Guarantee
Our course pays for itself, guaranteed!
Here’s how the guarantee works: Complete the Essentials Curriculum, engage your team, and if you don’t do at least two (2) more Invisalign cases during the following 12 months than you did the prior year (based on Align data), we will refund the price you paid for your Essentials Membership!
But remember, like any course, ours only works if you do, so you’ve got to complete the course to qualify for the guarantee!
Note: Guarantee and applicable refund does not apply to ClinCheck support packages, Mastermind membership, or to members that "click to complete" the program over a short period of time just to get a refund (course completion data shows us this). The guarantee is intended to assure those who do the work that their investment will pay for itself!
Let's do this!